The Tinsel Rack will take 1-2 working days (excluding weekends and PH) after your payment has been verified to process your order and despatch your parcel.
Standard courier delivery ($6.00)- 1 to 3 working days by Ninja Van *3 to 5 working days for festive periods
Estimated days of delivery start from after order has been completed, not after order/payment has been made by you.
If you have an urgent need for the package, kindly drop our customer service team an email at firstname.lastname@example.org prior to purchase to check if the package will be able to reach you in time.
Free standard courier delivery is offered for local purchases above RM200. (Applicable separately for backorder and instock items)
*To request for tracking number, please email at email@example.com
*Ninja Van's contact details: https://www.ninjavan.co/en-my/contact-us/
*In the case that your address has been provided wrongly, The Tinsel Rack will not be liable for the cost of redelivery. No refunds will be given in the event that the package was returned to us due to incorrect address provided by buyer.